Web 2.0

The rapid advance of technology has lead to an ever more open and interconnected society. Computing and the web have become integral parts of lives.

Web 2.0 represents a shift in the way people use the internet. It is no longer a place of passive one-way communication, but one of collaboration, participation and sharing.

The public sector cannot afford to ignore these advances. Handled correctly it can be a valuable resource to provide better services, bridging the gap between citizens and public institutions.

Resources

LGCommunications Guide to Social Media

This Guide provides an educational introduction to social media and acts as a catalyst for the development of social media activity helping you to understand the challenges, opportunities and considerations through the use of detailed insight, shared best practice and illustrative case studies.

The Digital Engagement Guide

Ideas and practical help to use digital and social media in the public sector

Digital Engagement Cookbook

Explore the new opportunities that the digital world offers for engaging with and empowering citizens and consumers.

Comms2Point0

A free online resource created by comms professionals for comms professionals linking feeds, tweets, posts, tips and templates on all aspects of comms.

New and Social Media in the Voluntary Sector.

A guide for getting started with new forms of media that are used to get a message across to others via the internet.

Communities 2.0

Helping communities and small enterprises make the most of the internet. Basic guides for novice and intermediate users. Starting at the very beginning - computer basics - to more advanced tasks such as website law and IT networks for businesses.

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